We conduct business with honesty, fairness and respect for all stakeholders.

BUSINESS INTEGRITY

• Operate in compliance with laws and ethical standards
• Prevent corruption, fraud and unethical practices
• Avoid harm to communities and resources

LABOUR STANDARDS

• Respect human rights and fair labour practices
• No forced labour, child labour or discrimination
• Fair wages, safe working hours and freedom of association
• Zero tolerance for harassment or abuse

Carotino Sdn Bhd is committed to high standards of integrity accountability and ethical conduct across all operations.

We uphold:

• Zero tolerance for bribery and corruption at all levels, including third parties
• Prohibition of fraud, misuse of funds and unethical practices
• Compliance with Carotino Code of Conduct
• Adherence to all applicable laws, including the Malaysian Anti-Corruption Commission Act 2009

We aim to maintain a culture free from bribery and corruption.

CAROTINO SDN BHD is committed to provide our customers with excellent quality products which are produced under a strong food safety and quality culture throughout the organization.  Carotino products are safe, hygienic, environment friendly and in conformance with sustainable practices. Carotino will offer the best services, value for money and consistency to all its customers and will strive to achieve total customer satisfaction through effective communication and continual improvement.

CAROTINO SDN BHD is committed to use energy in an efficient and environmentally responsible manner by continuous monitoring of energy consumption, identifying opportunities and implementing energy conservation measures in compliance with statutory regulations and sustaining it through training, team work and continual improvement.

CAROTINO SDN BHD is committed to producing Halal products in compliance with Halal guidelines issued by the Islamic Religious authorities. Carotino will ensure Halal integrity of food processes starting from the control of raw materials and ingredients to manufacturing, packing, storing and distribution. We strive to ensure that all our food products are Halal, safe, hygienic and fit for human consumption through continuous improvement.

CAROTINO SDN BHD is committed to the highest standards of business ethics and compliance with all applicable laws and regulations, as well as company policies, practices and procedures.

CAROTINO respects internationally recognised Human Rights as established in the Universal Declaration on Human Rights and the International Labour Organisation’s Core Conventions.

In line with the UN Guiding Principles on Business and Human Rights, CAROTINO recognises the corporate responsibility to respect these principles and commit to ensure that human rights are upheld across our business operations and supply chain.

CAROTINO sets, implements and maintains high standards of personal and operational hygiene to safeguard the health and well being of our customers and staff alike.

We are committed to purchasing only safe raw materials and to establishing systems and procedures for controlling the receipt, storage, production and shipping of our final products.

We will provide adequate facilities, equipment and staff to ensure that our facilities can be maintained in a hygienic condition at all times and that the products that we supply will always be safe and in good condition.

All food workers will be trained in good hygiene practices and they will be made aware of their responsibility for ensuring that all their tasks are performed in a hygienic manner.

The management will carry out routine hygiene audits and records of findings and action taken will be maintained.

To maintain International Sustainability and Carbon Certification (ISCC), we declare that we will comply with the intent and requirements of ISCC Systems and adhere to all requirements contained herein. We also hereby confirming the awareness of the requirement that multiple accounting of sustainable material is not allowed.

CAROTINO SDN BHD is committed to implement the principles and requirements of the Malaysian Sustainable Palm Oil (MSPO) standard.  We aim to achieve full-scale production of sustainable palm oil and oleochemical products by fostering collaboration with stakeholders and driving continuous improvement. Our operations prioritize environmental responsibility, social equity, economic viability, and strict compliance with all applicable statutory regulations.

• To work towards Less Than Five (5) cases of Food Safety Customers Complaints per year
• To provide Food Safety Awareness Training at least Three (3) Hours per employee annually

CAROTINO SDN BHD fully recognizes that a high standard of safety & health practices is essential for the welfare and morale of all stakeholders. In order to ensure safety and health of all concerned, Carotino is committed:

• To prevent occupational injury, ill health and fire incident through establishment of safe facilities, practices and operational systems.
• To provide necessary resources including information through safety & health educational programs, suitable equipment and relevant personal protective systems.
• To continually improve safety & health practices within our premises and eliminate hazards and reduce Occupational Safety & Health risks.
• To place safety of employees and public ahead of the company’s commercial interests by encouraging consultation and participation of workers.
• To fulfill compliance obligations to Occupational Safety & Health Act (OSHA) 1994, Occupational Safety & Health Act (OSHA) Amendment 2022, Fire Services Act 1988, Uniform Building by Laws 1984, and other relevant rules & regulations.

To guarantee consumer safety and satisfaction, we have in place procedures to identify and evaluate emerging potential product safety and Halal foods concerns and deliver quick and decisive action in response to any unanticipated product safety hazard or Halal non-compliance. We may recall any product we manufacture or market should new information indicates that the product or ingredient is unsafe for consumption or contaminated with non-Halal elements.

CAROTINO SDN BHD is committed to implement all requirements of Roundtable on Sustainable Palm Oil. We will strive to achieve full production of sustainable palm oil food products, oleochemicals and biodiesel through continual improvement.

CAROTINO SDN BHD is committed to operate our business with integrity, high ethical standards and adherence to all legal requirements. We integrate human rights in our operations and our workers are treated with dignity and respect. Our interactions with employees, customers, suppliers and the public are guided by our Code of Conduct. We practice continual improvement to ensure that we have a healthier, happier and more productive workforce.

CAROTINO SDN BHD is committed to minimizing the food loss and waste generation throughout our operations. We will actively work to identify, measure, and reduce food loss by adopting sustainable practices that contribute to environmental stewardship, economic efficiency, and social responsibility. We are committed to the food safety and security applicable laws, regulations and standards, including FSSC 22000 Version 6 and will strive to continuously improve our processes to achieve these goals.

CAROTINO SDN BHD is committed to create and maintain a clean, productive and safe working environment through the implementation of the 5S principles: 

• Sort
• Set in order
• Shine
• Standardize
• Sustain

to foster a culture of waste reduction, efficiency and quality by continuous improvement with the involvement of all stakeholders.